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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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devon pierce

February 26, 2024

5  out of  5 rating by devon pierce
"Had a great interaction with the young lady Joceline She is very good at her job and I would definitely recommend people to her"
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La Vaneicer Hillman

February 15, 2024

5  out of  5 rating by La Vaneicer Hillman
"This was a wonderful experience to be working with Jocelyn. She was able to help me find a policy. Get covered all less than 30 minutes. Customer service excellent thank you so much for your kindness"
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Black Widow

February 5, 2024

5  out of  5 rating by Black Widow
"Fast and friendly !!! Thanks Joceline !!"
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Pamela Sanders

January 25, 2024

5  out of  5 rating by Pamela Sanders
"Jocelyn Madison has really great customer service and she is very patient. She answered my questions in a very professional manner!"
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Katie Quinn

January 5, 2024

5  out of  5 rating by Katie Quinn
"Thank me later for recommending this agency. Mr. Lockhart and his team breakdown the basics to help you understand the products that you need."
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Charmaine Bratton

December 19, 2023

1  out of  5 rating by Charmaine Bratton
"Extremely non-responsive! I was contacted unsolicited to be offered a quote. After 3-4 days (a ridiculous amount of time) I followed up with them for the results. I agreed to go with the renters and was told they'd call me Monday to start so I can cancel my current policy. No one called It's funny I can wait 3 days on a quote but I get a reply on a bad review in 1 hour. The priority obviously is not customer service but to save face."
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Liz Samuels

November 17, 2023

5  out of  5 rating by Liz Samuels
"Ms. Nancy was excellent"
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Renita Flakes

October 12, 2023

5  out of  5 rating by Renita Flakes
"Ms. Joceline Madison is so sweet, knowledgeable, patient, efficient at what she does, and is super helpful. As soon as I was done with getting a verbal quote, I quickly received an emailed version of the quote as requested. She was so kind to coordinate an evening time to activate car insurance for my significant other, since it’s so hard for him to get away from work during working hours or during lunch time. She made us both fill at ease and happy about getting this done and how we can save in car insurance. Thank you for going above and beyond! State Farm offered the best price out of all the car insurance companies that I received a quote from. Thank you State Farm for ending my car insurance search aka shopping . State Farm is the best in town compared to Country Financial, Nationwide, All State, GEICO, and Progressive. I can say that bc of the circumstance of how expensive car insurance can be if you don’t have a long driving record. May God bless State Farm and the awesome professionals that work hard and tirelessly to serve our local community, our state, and anyone who desperately needs car insurance to be affordable for them. Take care everyone and don’t work too hard! Have a great rest of the week and thank you all very much for the kind and wonderful services you provide. 😇🤗👋"
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Tanisha Morgan

September 26, 2023

5  out of  5 rating by Tanisha Morgan
"Ive been with statefarm for YEARS☺️And i must say their great to have and i dont plan on going anywhere honestly. Joceline is a sweetheart and very helpful. Most importantly INFORMATIVE. Thankful to have them. Keep up the great work!!!"
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simply Ning

September 16, 2023

5  out of  5 rating by simply Ning
"Pleasant experience with Joceline. She answered all of my questions and concerns. Thank you!"
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Caroline von Badewitz

September 12, 2023

5  out of  5 rating by Caroline von Badewitz
"Joceline is very knowledgeable, pleasant, patient and helpful. I really appreciate how you never gave up on me. Thank you for great service."
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Chris Johnson

August 7, 2023

5  out of  5 rating by Chris Johnson
"Great service worked with me over the period of a few months but got me the coverage I needed for the best price possible thank you"
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Herman Duncan

August 4, 2023

5  out of  5 rating by Herman Duncan
"Joceline was very courteous. She was personable & patient. Answered all my questions & she never made me feel that I was imposing on her time. Professional from start to finish."
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Zee Eil'Yudah

July 28, 2023

5  out of  5 rating by Zee Eil'Yudah
"First let me say how thankful we are for Mr. Lockhart and his firm. A special thanks to Jocelyn who was super helpful in providing a quote and such affordable coverage. Thanks again."
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Campbell Griffin

July 22, 2023

5  out of  5 rating by Campbell Griffin
"Vince is a true gentleman, and just a good person in general!! Great guy to do business with!!"
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Desmond Madison

July 20, 2023

5  out of  5 rating by Desmond Madison
"Absolutely love this agency! The environment is so warm and welcoming"
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Chase Jackson

July 20, 2023

5  out of  5 rating by Chase Jackson
"Excellent service and response time is fast!"
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Sandra Carter

July 19, 2023

5  out of  5 rating by Sandra Carter
"She was excellent. EVERYTHING WAS PERFECT"
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Bradley Roberts

June 9, 2023

5  out of  5 rating by Bradley Roberts
"Thanks Joceline Madison for the excellent service you provided me!!!💯😎"
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Andy Beasley

April 12, 2023

5  out of  5 rating by Andy Beasley
"Great service great people"
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Michaela Grooms

February 23, 2023

5  out of  5 rating by Michaela Grooms
"Joceline was great help giving me insurance advice! Definitely recommend speaking to her(:"
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Patrick Fulp

February 3, 2023

5  out of  5 rating by Patrick Fulp
"Very helpful and courteous in addressing my insurance needs. The free defensive driver course was extremely beneficial."
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Jerome Green

January 5, 2023

5  out of  5 rating by Jerome Green
"I enjoyed my experience with state farm she made sure I got everything I needed and more."
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Tanaysia Williams

November 29, 2022

5  out of  5 rating by Tanaysia Williams
"Julie was the agent that assisted me and I must say she delivered the most best customer service ever. Throughout her time of helping me, she was kind, patient, and very clear with directions and answered all my questions. It was almost like we knew each for the time she was assisting me. I’m super excited to say I’m grateful that I had Mrs. Julie as my agent. Thank you"
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Natasha Dunbar

November 3, 2022

5  out of  5 rating by Natasha Dunbar
"Joceline was simply amazing. She made sure each of my needs were met and answered all of my questions. She was a joy to work with and made it quite easy to get insurance."